It is your responsibility to check if the recipient will be able to accept the delivery of the gift. Remedies absent of photography evidence will be discretionary. This is required for instances where there may be quality issues. We may require photographic records of your bouquet should an issue be brought to our attention. It will not be possible to deal with an issue out with this period. For this reason, any issue must be brought to our attention within 2 days or receiving the flowers. These terms do not affect your statutory rights.įlowers are a perishable item. You are protected by our 100% satisfaction guarantee policy and the Consumer Rights Act 2015. Refunds are dealt with on a case by case basis. For further licensing information call 08. We distribute alcohol via a licenced third party within permitted areas of the UK.
It is an offence under Licensing (Northern Ireland) Order 1990 for any person under 18 to buy, or attempt to buy, intoxicating liquor. It is an offence under Sections 32 and 33 of the Intoxicating Liquor Act 1988 (Ireland) for any person under 18 to buy, or attempt to buy, intoxicating liquor. Under the Licensing Act of 1964 (UK) and 1976 (Scotland) it is an offence for any person under 18 years to buy, or attempt to buy, alcoholic liquor. Please note that once an order has been dispatched it will not be possible to change or alter your order. Alternatively, you can call or email our customer service team. You can make changes to your orders by logging in to your created account at .uk. Please email or call 08 to cancel your order. Once an order has been dispatched we cannot cancel your order as it will be with the third party courier. Placing orders via 123 Flowers, you are deemed to have read and understood the following terms and conditions.Īll cancellation requests must be made prior to dispatch. We cannot guarantee a next day service however all efforts are in place to attempt delivery on these days There may be some disruption to normal service levels however we have made contingency plans working with third party delivery agents to deliver your order.
Flowers letterbox uk free#
As such there will be no free delivery option on these days as arrangements have been made via third parties to make deliveries on these days. Please note there may be some disruption due to Royal Mail strike action on 26 August, 31 August, 8 September and 9 September.